It is our hope that we provide you with exactly the product you requested in a timely manner with the best customer service available.

However, we also understand that sometimes an error is made and if Woodbury has made that error, please let us know as soon as possible so we can correct it.  We will assume any charges that we are responsible for whenever we have made a mistake with your order and we apologize to you in advance if that happens.

If, for any reason you need to return product to us, just package up all of the unopened bags to send back to us, use a shipping provider who will issue you a tracking number for that and please contact us toll free at 1-800-777-1111 or email us at 100%moneyback@woodburyproducts.com and we will issue an RMA (Return Merchandise Authorization number). 

We will issue your credit within two weeks of receiving your return back to us.